Information and request for consent for the processing of personal data

Siam Ravenna s.r.l. ("the Holder") with this information note informs the user about the processing of personal data concerning him.
Siam Ravenna s.r.l., in line with Legislative Decree no. 196/2003 (hereinafter "Privacy Code") and the Regulation (EU) 2016/679 (hereafter "GDPR"), intends to guarantee the privacy and security of the personal data of each visitor in line with what is prescribed in this Information. This Information is intended as information pursuant to art. 13 of the Privacy Code and articles 13 and 14 of the GDPR.

While browsing the site will be able to acquire information about the visitor in the following ways:

Navigation data
During the browsing of users, the website acquires, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This category of data includes: the IP addresses, the type of browser used, the operating system, the domain name and the addresses of websites from which it was accessed, information on pages visited by users within of the site, the access time, the stay on the single page, the internal path analysis and other parameters related to the operating system and the user's computer environment.

Further categories of data
This is all personal data provided by the visitor through the site, for example, by requesting information and writing to Siam Ravenna s.r.l. to request information or call our number to get direct contact with customer service.

This is all that personal data of statistical research / analysis on aggregated or anonymous data, without the possibility of identifying the user, aimed at measuring the operation of the site, measuring traffic and evaluating usability and interest.

Purpose of the treatment
The processing of personal data is carried out with the specific consent provided by the user to provide the good and / or service requested by the user, manage the contracts perfected by the user, complete the related administrative, accounting, tax and legal obligations, as well as process requests submitted by the user.

Responsibility in the field of Privacy
Your personal data are processed by Siam Ravenna s.r.l., as Data Controller. More detailed information on the names of Data Processors may be requested by sending an email to the following address:

Methods of data processing
The processing of personal data is carried out mainly using electronic procedures and supports for the time strictly necessary to achieve the purposes for which the data were collected and, in any case, in accordance with the principles of lawfulness, correctness, non-excess and pertinence provided for by the current privacy legislation.

Data retention
We inform you that the data relating to the navigation logs, if registered, will be kept by the Owner for a period of 3 months. We also inform you that the data you provide will be processed for the entire duration of the contractual relationship between us in existence and further stored exclusively for the period provided for the fulfillment of legal obligations, provided that it is not necessary to further store them for defend or assert a right or to fulfill any further legal obligations or orders of the Authorities.

Users' rights users of the site
The subjects referred to in the aforementioned personal data have the right to exercise their rights in the manner and within the limits set by the current privacy legislation.
In relation to the processing of your personal data, you have the right to ask Siam Ravenna s.r.l.:

  • Access: may request confirmation of whether or not data concerning them is being processed, as well as further clarifications regarding the information referred to in this Notice, and to receive the data themselves, within the limits of reasonableness;
  • Correction: may request to rectify or supplement the data that it has supplied or otherwise in our possession, if inaccurate;
  • Cancellation: may request that your data acquired or processed by Siam Ravenna s.r.l. are canceled, if they are no longer necessary for our purposes or where there are no disputes or disputes in existence, in the event of revocation of consent or its opposition to processing, in case of unlawful processing, or if there is a legal obligation to cancel;
  • Limitation: may request the limitation of the processing of your personal data, when one of the conditions referred to in art. 18 of the GDPR; in this case, your data will not be processed, except for storage, without your consent except as explained in the same article in paragraph 2.
  • Opposition: can oppose at any time the processing of your data on the basis of our legitimate interest, unless there are legitimate reasons for proceeding to the treatment that prevail over his, for example for the exercise or our defense in court; your objection will always and always prevail over our legitimate interest in processing your data for marketing purposes;
  • Portability: you can ask to receive your data, or send them to another owner indicated by you, in a structured format, commonly used and readable by automatic device.

Furthermore, pursuant to art. 7, par. 3, GDPR, we inform you that you can exercise your right to revoke your consent at any time, without prejudice to the lawfulness of the processing based on consent previously granted.
Finally, we inform you that you have the right to lodge a complaint with the Supervisory Authority, which in Italy is the Guarantor for the Protection of Personal Data.
To exercise these rights, report problems or request clarification on the processing of personal data can send an email to
We also inform you that it is also possible to send your requests by post, by writing to the Data Controller, Siam Ravenna s.r.l., located in Via Magazzini Anteriori Traversa Sud n. 30, 48122- Ravenna (RA), tel. 0544.423966 specifying the subject of the request.

What are cookies

Cookies are small text files, which contain basic information on the navigation of a user and that are automatically sent by a server (like this site) to the user's Internet browser. The latter then proceeds to be stored on the user's PC and sent back to the server each time the user returns to the site.

Cookie management

Technical cookies
Required to operate the site.
They are those that play a fundamental and indispensable part for the perfect functioning of the website. They serve, for example, to keep a user always connected while browsing, without forcing him to connect several times when he accesses new pages.

Saving preferences
They store all the preferences expressed by the user while browsing. The simplest example is that of the preferred language.

Statistical measurements
They collect, in an anonymous and aggregate form, the browsing data of users accessing a site. They provide very useful information regarding the most visited pages and sections, time spent and possible problems. In short, they are essential to improve the performance of a site.

If you want to deactivate or activate external companies that collaborate with website operators to collect information for advertising purposes, you can visit this page: You will also find useful information on commercial advertising.

S.I.A.M. Ravenna S.R.L. international freight forwarder shipping agent - ©2010
Via Magazzini Anteriori Traversa Sud, 30 - 48122 Ravenna
Tel.: (+39) 0544423966 - Fax: (+39) 0544423854 - Email:
VAT : 01034560399